Having worked in the systems integration space as a developer and integration architect for the best part of a decade, I’ve been involved in a large number of projects, ranging from huge digital transformations to small system implementations.
Each organisation I have worked with has been very good at building teams focused on a business application or domain, however, struggles with cross-domain functions such as Integration.
Recently I’ve been reflecting on an assignment with a client from a couple of years back, where we faced major challenges in trying to build an in-house capability for application integration. Very early on in the project plan, we identified that we would need to put together a team to run and manage the brand-new integration platform (iPaaS), which immediately raised key questions:
The plan was seemingly straightforward; we would upskill existing employees with the required domain knowledge and give them the necessary technical skills, as well as bring in outside hires for more senior technical experience.
Problems started to present themselves when the existing employees either were not interested in the new position or found the new job role requirements did not suit their strengths. Furthermore, the capacity within our internal organisation was already thin. As a result, we struggled to get the internal people we needed to build the new team, and even worse, we lost the traction needed to ensure the integration requirements for the project could be delivered.
Suddenly we found ourselves getting closer to go-live, but way off the plan for the strategic integration platform. Do we now revert to old ways of FTE based planning for niche and rare skills, or look at other options?
At that point, due to the typical lead times and market constraints with new hires, we were faced with the typical options:
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Written by Chris Fitzgerald
If you can relate, have previously come across this, and looking to solve your integration challenge then we can offer a solution to your problem!
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